Digital programs for Idemitsu Kosan

Four years of work with a Fortune Global 500 energy company: a .NET-based commerce stack, an internal accelerator, consultation on Japan’s smart-cities agenda, and native iOS and Android apps for a customer rewards program.

Client: Idemitsu Kosan
Year: 2019 — 2022
Engagement: Platform · Applications · Advisory
Team: Architects, senior engineers, and program leads across commerce, mobile, and innovation

Challenge

Enterprise digital work was split across a mature commerce footprint, a separate rewards experience, and forward-looking civic-innovation questions. Each thread had different vendors, timelines, and stakeholders — without a shared technical narrative tying day-to-day delivery to longer-term bets.

Approach

  1. Extended and hardened the .NET e‑commerce layer so merchandising, checkout, and back-office operations could evolve without constant firefighting.
  2. Stood up accelerator-style structures and delivery rhythms so new concepts could be tested with realistic technical constraints instead of one-off prototypes.
  3. Advised on Japan Smart Cities–aligned initiatives where policy, data, and partner ecosystems intersect — translating ambition into implementable scopes.
  4. Shipped native iOS and Android applications for the rewards program so members had a consistent, store-quality experience next to the web stack.

“We don't invent numbers. What we publish matches what clients are comfortable having on the record.”
— Craft & Logic — engagement principles

Outcome

Idemitsu gained a clearer bridge between core commerce, customer-facing loyalty products, and innovation portfolios — with production software and advisory work the organization could reference publicly.